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Appendix B Frequently Asked Questions
394
I get a warning message telling
me my handheld memory is
full.
Try each of these in turn:
■ Purge records from Date Book and To Do List. This deletes
To Do List items and past Date Book events from the
memory of your handheld. See “Purging records” in
Chapter 4. You may need to perform a HotSync operation
to recover the memory.
■ Delete unused memos and records. If necessary, you can
save these records. See “Deleting records” in Chapter 4.
■ If you have installed additional applications on your
handheld, remove them to recover memory.
See “Removing applications” in Chapter 4.
My handheld keeps turning
itself off.
Your handheld is designed to turn itself off after a period of
inactivity. This period can be set at one, two, or three minutes.
Check the Auto-off setting. See “Auto-off delay” in
Chapter 18.
My handheld is not making
any sounds.
Check the System, Alarm, and Game Sound settings.
See “System, alarm, and game sounds” in Chapter 18.
My handheld’s indicator light
is not blinking when alarms
occur.
Check the Alarm LED setting. See “Alarm Vibrate and
indicator light settings” in Chapter 18.
My handheld does not vibrate
when alarms occur.
Check the Alarm Vibrate setting. See “Alarm Vibrate and
indicator light settings” in Chapter 18.
My handheld has frozen. Perform a soft reset. See “Resetting your handheld” in
Appendix A.
My handheld has frozen.
■ If a network connection was improperly terminated, your
handheld may appear to be frozen for up to 30 seconds. If
it is still frozen after 30 seconds, perform a soft reset.
See “Performing a soft reset” in Appendix A.
■ If your handheld is near your computer, move your
handheld away from the computer’s infrared port.
- Handbook for the 1
- Tungsten 1
- Handhelds 1
- Copyright 2
- Software Download Available 2
- Contents 10
- About This Book 13
- CHAPTER 1 15
- System requirements 16
- Finding information 17
- Chapter 1 Welcome 18
- Exploring Your Handheld 19
- Locating handheld components 20
- Adding an expansion card 23
- Navigating and Entering Data 25
- Using the navigator 26
- Using the keyboard 27
- Typing capital letters 29
- Using the Function key 30
- Using ShortCuts 31
- To use a ShortCut: 32
- Displaying online tips 34
- Learning Graffiti 2 concepts 35
- Graffiti 2 tips 37
- Graffiti 2 alphabet 38
- Capital letters 39
- Graffiti 2 numbers 39
- Punctuation marks 40
- Accented characters 41
- Graffiti 2 Gestures 43
- Graffiti 2 ShortCuts 43
- Beaming data 44
- To beam an application: 45
- Using your computer keyboard 46
- Importing data 46
- Working with Applications 49
- Categorizing applications 51
- Selecting copy settings 55
- Using menus 55
- Choosing a menu 56
- Using menu commands 57
- Using the command toolbar 57
- To use menu commands: 58
- To access Wi-Fi status: 58
- Performing common tasks 59
- Entering text 60
- Using the Edit menu 60
- Deleting records 61
- Purging records 62
- Categorizing records 62
- To define a new category: 64
- To rename a category: 65
- Using Find 67
- Using Phone Lookup 68
- Sorting lists of records 70
- Attaching notes 72
- Choosing fonts 73
- Receiving alerts 74
- Palm Quick Install Tips 79
- Removing applications 81
- Using Address Book 85
- To open Address Book: 86
- Pressing Tab 87
- Quick Connect 89
- Tap-to-Connect 90
- To enable Tap-to-Connect: 91
- Address Book menus 92
- Chapter 5 Using Address Book 94
- Using Calculator 95
- Viewing recent calculations 96
- Using Calculator menus 97
- Chapter 6 Using Calculator 98
- Using Card Info 99
- Renaming a card 100
- Formatting a card 100
- Managing an expansion card 101
- Using the Card Info menu 101
- Chapter 7 Using Card Info 102
- Using Date Book 103
- Scheduling an event 104
- To schedule an untimed event: 106
- Selecting an event 107
- Rescheduling an event 107
- Setting an alarm for an event 107
- To delete repeating events: 110
- Changing the Date Book view 111
- Working in Month view 112
- Working in Agenda view 113
- Spotting event conflicts 114
- Using Date Book menus 115
- Display Options 116
- Preferences 117
- About Date Book 117
- Chapter 8 Using Date Book 118
- Using Expense 119
- Adding expense items 120
- Entering receipt details 121
- Changing the default currency 123
- Setting Show Options 124
- Using Expense menus 125
- Record menu 126
- Options menu 126
- Using Memo Pad 127
- Reviewing memos 128
- Using Memo Pad menus 129
- Chapter 10 Using Memo Pad 130
- Using Note Pad 131
- Creating a note 132
- Reviewing notes 132
- To review a note: 133
- To set the colors: 133
- Setting an alarm for a note 134
- Using Note Pad menus 135
- Options menus 136
- Using Palm 137
- Viewing photos in List view 138
- Viewing a slide show 139
- Rotating photos 140
- Organizing photos 141
- Sorting photos in List view 142
- Creating an album 142
- Filing photos in albums 143
- Copying photos 143
- Renaming or deleting an album 144
- To rename an album: 145
- To delete an album: 145
- Beaming photos 146
- Deleting photos 147
- Using Palm Photos menus 148
- Using To Do List 149
- Creating list items 150
- Setting priority 150
- Select on the navigator 151
- Setting a due date 152
- Setting To Do preferences 153
- Using To Do List menus 154
- VersaMail 155
- Personal E-mail Software 155
- Account and connection types 157
- Connection Type Prerequisite 158
- Using an ISP 159
- ■ Microsoft Exchange 160
- ■ Lotus Domino 160
- ■ Sun iPlanet 160
- Setting outgoing mail options 165
- Adding a signature 166
- Testing your new account 167
- Editing e-mail accounts 175
- To edit mail server settings: 176
- Editing outgoing mail options 179
- Editing a signature 180
- Deleting an e-mail account 181
- Getting e-mail 185
- To get e-mail messages: 186
- Scheduling auto get mail 188
- Auto get notifications 190
- Setting notification options 191
- To view the Reminders screen: 193
- Auto get mail retries 194
- Reading e-mail 196
- Plain text and HTML e-mail 197
- Viewing other folders 198
- To change the sort order: 199
- To change the font: 200
- Moving e-mail between folders 203
- To enter the address: 208
- Composing and sending e-mail 211
- Send retry 212
- Send retry notifications 213
- Completing drafts 214
- Forwarding e-mail 215
- Replying to e-mail 217
- Working with URLs 219
- Working with attachments 219
- ■ Address Book entries 220
- ■ Date Book appointments 220
- ■ To Do list items 220
- ■ Text memos 220
- To download an attachment: 221
- Downloading large attachments 222
- ■ vCard (.vcf) 225
- ■ vCal (.vcs) 225
- ■ Memo/Text (.txt) 225
- ■ PRC (.prc) 225
- ■ PDB (.pdb) 225
- ■ Word docs 227
- ■ HTML files 227
- ■ JPEG and GIF graphics files 227
- ■ MP3 and WAV audio files 227
- ■ Any other file type 227
- Deleting messages 229
- Emptying the trash 232
- To set e-mail preferences: 235
- IMPORTANT 237
- Mail Client Action 241
- ■ Message header: 1KB 243
- ■ Body: 20KB 243
- ■ Attachment: 140KB 243
- ■ Attachment: 220KB 243
- Settings 246
- Click Account Information 246
- Account information screens 248
- Icon Action 250
- Configuring Microsoft Outlook 251
- Converting attached files 252
- Synchronizing an account 254
- Going beyond the basics 256
- Managing mail filters 257
- To create a filter: 258
- Turning filters on and off 260
- Managing mail settings 261
- To change the protocol type: 262
- Adding APOP to an account 269
- Adding ESMTP to an account 271
- ■ A name 273
- ■ An e-mail address 273
- Using the command bar 274
- Backing up mail databases 277
- To read and delete a message: 282
- To use a keyboard shortcut: 283
- Using PalmSource 285
- Web Browser 285
- Web Browser is secure 286
- What Web Browser looks like 286
- Getting help in Web Browser 287
- Opening Web Browser 288
- Following a link 289
- Going to your home page 290
- Refreshing a page 291
- Adding a bookmark 293
- Visiting a bookmarked page 293
- Deleting a bookmark 294
- Saving pages 295
- Deleting a saved page 297
- Searching for text on a page 297
- Using Web Preferences 298
- Setting General Preferences 299
- To clear the History list: 302
- Setting Privacy Preferences 303
- Enabling or disabling cookies 304
- Web Browser menus 305
- Page menu 306
- Using World Clock 307
- To set the location: 308
- To set the date: 308
- To set the time: 309
- Adding a location 310
- Modifying a Location 312
- Removing a location 312
- Setting an alarm 313
- Using World Clock menus 314
- Performing HotSync 315
- Operations 315
- You must perform your 324
- Using File Link 332
- Creating a user profile 333
- Chapter 17 Performing HotSync 336
- CHAPTER 18 337
- Date and Time preferences 339
- Digitizer preferences 340
- Formats preferences 340
- To set the country default: 341
- Graffiti 2 Preferences 342
- Keyboard preferences 342
- Remapping keys 343
- Power preferences 344
- Cradle settings 345
- Sounds and Alerts preferences 346
- Writing Area preferences 347
- Connection preferences 349
- IR to PC connection 350
- Network preferences 351
- Entering a username 352
- Entering a password 352
- Selecting a connection 353
- Adding telephone settings 353
- Entering a prefix 354
- Disabling call waiting 354
- Using a calling card 355
- Connecting to your service 356
- Idle timeout 357
- Selecting Next Service 357
- IP address 358
- Login scripts 359
- To create a login script: 360
- Plug-in applications 361
- VPN preferences 362
- Configuring your VPN account 363
- Wi-Fi preferences 367
- Conserving battery power 368
- Tap Advanced 370
- Edit or add the information 372
- Tap Details 372
- WEP Encryption 374
- Setting Personal Preferences 376
- Buttons preferences 377
- Color Theme preferences 378
- Owner preferences 379
- Security preferences 380
- To assign a password: 381
- Masking your password entry 382
- Locking your handheld 383
- Making records private 387
- To hide all private records: 388
- To mask all private records: 388
- To unmask individual records: 389
- To make a record private: 389
- ■ When you turn off the power 390
- ■ At a time you specify 390
- Encrypting your data 393
- Using security shortcuts 394
- ShortCuts preferences 395
- Editing a ShortCut 396
- Deleting a ShortCut 396
- Maintaining Your Handheld 397
- Battery considerations 398
- Resetting your handheld 398
- Performing a hard reset 399
- Frequently Asked Questions 403
- Operating problems 405
- Tapping and writing problems 407
- Application problems 407
- HotSync problems 409
- Beaming problems 414
- Recharging problems 415
- Security problems 416
- Wi-Fi and VPN problems 416
- E-mail problems 418
- Technical support 419
- Wi-Fi Frequencies 421
- Appendix C Wi-Fi Frequencies 422
- FCC Statement 423
- Industry Canada 424
- Battery Warning 424
- Intrinsic Safety Warning 425
- Declaration of Conformity 426
- Numerics 429
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