Palm™ Tungsten™ W HandheldGetting Started
4 Charge and set up your handheldCharge and set up your handheldStep 1: Connect the adapter and charge your handheldIf you are upgrading from another
5Charge and set up your handheldStep 2: Set up your handheldAfter you charge your handheld, carefully remove it from the cradle.To remove the handheld
6 Connect to the wireless networkConnect to the wireless networkStep 3: Insert the SIM cardWith the subscriber identity module (SIM) card inserted, yo
7Connect to the wireless network3.On the back panel of your handheld, slide a thin, flat edge (similar to your thumbnail) into the indent and under th
8 Connect to the wireless networkTo turn on the Mobile application:1.Hold down the Wireless button until the Mobile dialog box appears.2.If prompted,
9Connect to the wireless network5.Confirm that your handheld is connected to the wireless service.a.Press Home to open the Applications Launcher.b.T
10 Connect to the wireless networkMobile opens and displays the onscreen keypad used for dialing.2.Place the earpiece comfortably in your ear.3.Tap th
11Install softwareInstall softwareStep 6: Install software from the expansion cardIf your package does not include an expansion card or if the softwar
12 Install software5.When the Date/Time screen appears, confirm that the date and time are correct, and then press Home to go to the Applications La
13Install software2.Put the Palm™ Desktop software CD-ROM into the CD-ROM drive.Windows: Follow the instructions that appear on your computer screen.M
Copyright© 2002 Palm, Inc. All rights reserved. HotSync, MultiMail, and the Palm logo are registered trademarks of Palm, Inc. The HotSync logo, Palm,
14 Install softwareTo set up an e-mail account:1.Press the E-mail button.The VersaMail e-mail application opens.2.From the VersaMail main screen, pres
15Learn more about your handheldIMPORTANTFor more information on setting up your e-mail account, see the Handbook for Palm™ Tungsten™ W Handhelds. The
16 Learn more about your handheldFunction twice to lock it. Function lock makes it easy to enter long strings of numbers like credit card numbers and
17Learn more about your handheldNavigator: navigation basicsTo go to the Applications Launcher anytimeHold down Select until the Applications Launcher
18 Learn more about your handheldNavigator: special featuresTo see the note attached to the highlighted Date Book eventPress Select.To check off a com
19Learn more about your handheldEnter and synchronize your informationThis section explains how to enter information into both Palm™ Desktop software
20 Learn more about your handheldPerform a HotSync operationPlace your handheld in the cradle. Press the HotSync button on the cradle to begin the Hot
21Learn more about your handheld Mac: Open the Palm folder, and then open the Documentation folder. Double-click Handbook.pdf.Take the Quick TourFor a
22 Learn more about your handheldUse your handheld safelyIMPORTANTFor more safety information, see the reverse of the title page of this guide.When yo
23TroubleshootingTroubleshootingThe following troubleshooting information gives you solutions to some problems that you may encounter when you set up
Explosive Atmosphere• Users are advised not to use the equipment when at a refueling station.• Users are reminded of the need to observe restrictions
24 Troubleshootingyour handheld, press Up on the navigator. The Digitizer screen appears; follow instructions to recalibrate your handheld screen.IMPO
25TroubleshootingTurning on the handheldThis problem may occur during Step 2.Problem: Handheld does not turn on.If your handheld has been charged for
26 TroubleshootingTo see the Signal Strength bar graph: With the Mobile application turned on, open Mobile by inserting the headset connector into the
27Troubleshooting4.Locate the drive into which you inserted the Palm Desktop software CD-ROM (your CD-ROM or DVD drive). 5.Double-click the file autor
28 TroubleshootingProblem: A message on your desktop computer indicates that you don’t have the privileges needed to install Palm Desktop software.Whe
29TroubleshootingIf the USB connection is all right, press the HotSync button on the cradle. If the HotSync operation fails, try the following:Windows
30 TroubleshootingMac: After you install Palm Desktop software, try the following: Make sure the Transport Monitor of the HotSync Manager is enabled:
31TroubleshootingCheck with your ISP or e-mail service provider for e-mail account settings and policies before calling Palm Customer Support. Palm Cu
32 TroubleshootingMany ISPs, such as cable companies, require that you have an Internet connection to their network to send e-mail through their serve
33TroubleshootingIf you suspect that a third-party application is adversely affecting the operation of your handheld, contact the developer of the app
34 Troubleshooting
vStart here . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Follow guidelines for upgrading from anot
vi ContentsPerforming HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . 28Using e-mail on your handheld. . . . . . . . . . . . . . .
1Start herePalm™ Tungsten™ W Handheld Getting Started explains how to do the following: Charge and set up your Tungsten™ W handheld Turn on the Mobile
2 Start herefor the settings that are not transferred, you need to find them on your old handheld. If you used either MultiMail® SE or MultiMail Delux
3Start here For additional accessories, go to www.palm.com/support/intl.Get to know your handheldTungsten W handheld Power adapterHotSync cradleSIM ca
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